Department

CurtainsEyelet CurtainsDuvet SetsChildren's Curtains and BeddingRails and PolesTie BacksPillows and QuiltsPercale Sheets and Pillow CasesValue SheetsFlannelette SheetsCushion CoversCushionsLuxury TowelsEmbroidered TowelsValue TowelsCurtain LiningsPillow and Mattress ProtectionThrowsRugsLightingRoller BlindsSpecial OrderBathroom matsScented Products

 

Please dial 02890 606826 from the UK

Please dial 04890 606826 from the Republic of Ireland

Please dial 0044 2890606826 from outside the UK and Ireland

 

 

Or provide your notice of cancellation in writing to the following e-mail address:

 

orders@harrycorry.com

 

When calling the Internet Customer Helpline please state your name and order number, our stock department will ask a few questions relating to your purchase and then issue you with a Returns Authorisation Number which you must write on the outside of your package when sending the goods back. Failure to do this will significantly delay processing of any returns.

 

The product you wish to return must be in a saleable condition and in its original, undamaged packaging. The overall condition of the returned product will be considered when making a refund, when the product(s) are delivered until the time of return we must expect a level of "Reasonable Care". The refund will be credited to the credit card holders account. If we find that the product has not been returned to us in fully resaleable condition, we reserve the right to refuse a refund on the item

 

If you are returning an item due to a fault, in accordance with our refunds policy, we will also refund the delivery charge. If you return a damaged or faulty item from an order consisting of more than one item, we will only refund you the cost of the faulty item.  We will refund the price of the returned item as soon as we receive it. A refund of the delivery charge will only be given if the item is found to be faulty, damaged or incorrect.  

 

Where you are returning an item within the seven day cooling off period, please note we will only refund the value of the product and not the delivery charge.

 

We have three options when you are returning goods;

1.      Bring the item to any post office and send it recorded delivery, remembering to write your returns number on the package.

2.      You can call Parcel Force on 08708 501150 and arrange for them to collect the item for you. They will charge £8.50 to return the package to us and the package will take 2-3 days to reach our Head Office. Should you not be in at the time of collection Parcel Force charge £3.50 to cover their cost of a wasted trip.

3.       If you live near one of our retail outlets you can bring the goods, fully packaged and in saleable condition with your order confirmtaion email and returns number and the shop will return the item free of charge for you. Please allow a week after leaving the item with the store for it to arrive at our Head Office. You can find a full list of our retail outlets in our "Store Finder"

 

If using options one or two please address the parcel:

 

Web Returns Department

Harry Corry Interiors

Units 72-74 City Business Park,

Dunmurry.

BT17 9HU

Northern Ireland.